I decided to use system restore and then everything went fine.įast forward this morning, I encountered the same problem everything above. Task manager worked and after 10 minutes I got a windows message saying HP support assistant is not working. I removed all of them and Malwarebytes asked me to reset, I reset my laptop and when I tried resuming windows normally it stayed on a black screen with a movable cursor. I decided to go into safe mode and I installed Malwarybytes when I did the scan there were 32 detected items most of them were PUP detection's.
My internet was working, but if i wanted to open a folder or program it would freeze and the folder/program wouldn't open, I assumed it was a virus.
The other day I believe it was Sep.19 when I came back home and started my laptop, my laptop's microsoft security essentials would not turn on, HP support assistant wasn't working and kept giving me error messages. I've been facing a problem with my HP Pavilion g6.
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